Terms & Conditions
Effective date: [Effective Date]
[Company Legal Name] · EduLearn CRM
1. Acceptance of Terms
These Terms & Conditions ("Terms") govern access to and use of EduLearn CRM (the "Service") provided by [Company Legal Name] ("we," "us," or "our").
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. These Terms are a draft subject to company and legal review.
2. Eligibility and Authorized Users
The Service is intended for authorized employees, contractors, agents, and other personnel approved by your organization. You represent that you have authority to use the Service on behalf of your organization and that your use complies with applicable organizational policies.
3. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials;
- All activity that occurs under your account, except to the extent caused by our unauthorized access;
- Promptly notifying your organization or us of any suspected unauthorized use of your account;
- Ensuring that account information you provide is accurate and kept current where applicable.
4. Acceptable Use
You agree to use the Service only for legitimate business purposes related to customer relationship management, field activities, reporting, and other authorized workflows supported by the platform.
You must not use the Service in a manner that violates applicable law, infringes the rights of others, interferes with the operation of the Service, or exceeds the scope of access granted to you.
5. CRM and DAR Data Responsibilities
You are responsible for the accuracy, completeness, and lawfulness of CRM and Daily Activity Report (DAR) data you enter, upload, or submit through the Service. Your organization remains responsible for determining what business records must be created, retained, and disclosed under its own policies and applicable law.
We do not guarantee that data entered into the Service satisfies any particular regulatory, contractual, or internal recordkeeping requirement unless expressly agreed in writing.
6. Photo and Location Feature Responsibilities
If you capture, upload, or attach photos or location information through the Service, you are responsible for obtaining any permissions required by applicable law, organizational policy, or contractual obligations before collecting or submitting such information.
Location and photo features may be optional or configurable. Use those features only when appropriate for the activity and permitted by your organization.
7. Confidentiality and Business Information
The Service may contain confidential, proprietary, or sensitive business information belonging to your organization, its customers, schools, or partners. You agree to handle such information in accordance with applicable confidentiality obligations and organizational policies.
8. Intellectual Property
The Service, including its software, design, branding, documentation, and related materials, is owned by us or our licensors and is protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Service except the limited right to use it as authorized.
You retain ownership of content you submit, subject to the rights necessary for us to host, process, display, and operate the Service on your behalf.
9. Service Availability
We strive to keep the Service available, but access may be interrupted, limited, or unavailable from time to time due to maintenance, updates, network conditions, device limitations, third-party outages, or other factors outside our reasonable control.
Offline, synchronization, or mobile application features may depend on device connectivity, configuration, and supported platform behavior. We do not guarantee uninterrupted or error-free operation.
10. Security Responsibilities
We implement measures intended to help protect the Service, but you also play a role in security. You agree to use reasonable care when accessing the Service, including signing out on shared devices and reporting suspected security incidents promptly.
11. Prohibited Activities
You must not:
- Attempt to gain unauthorized access to accounts, systems, or data;
- Reverse engineer, decompile, or attempt to extract source code except where permitted by law;
- Introduce malware, automated abuse, or disruptive traffic into the Service;
- Use the Service to store or transmit unlawful, harmful, or infringing content;
- Circumvent access controls, usage limits, or security features;
- Misrepresent your identity, role, or authority when using the Service.
12. Suspension and Termination
We or your organization may suspend or terminate access to the Service if we reasonably believe you have violated these Terms, pose a security risk, or no longer have authorization to use the Service.
Upon termination, your right to access the Service ends, subject to any data handling obligations agreed with your organization or required by applicable law.
13. Changes to the Service
We may modify, update, or discontinue features of the Service from time to time. Where practicable, we may provide notice of material changes, but we are not obligated to maintain any particular feature indefinitely.
14. Changes to These Terms
We may revise these Terms from time to time. Updated Terms will be indicated by a revised effective date and, where appropriate, additional notice through the Service. Your continued use after the effective date of revised Terms may constitute acceptance, subject to applicable law.
15. Disclaimers and Limitations
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
Any additional liability limitations, indemnities, or remedies should be confirmed during legal review: [Legal Liability Provisions — To Be Completed].
16. Governing Law
These Terms are intended to be governed by the laws designated by authorized company counsel: [Governing Law and Jurisdiction — To Be Completed].
17. Contact Information
For questions about these Terms, contact: [Legal Contact Email] or [Legal Contact Address — To Be Completed].
